We're Here to Help.

Have a question about our courses, subscriptions,
or anything else? Reach out to us and we'll get back
to you as soon as possible.

Contact details

Phone

+1 (909) 631-9551

Email

kitaab.academy@gmail.com

Thanks for reaching out. We received your message and will reply within 1 business day.

Email us

Send us a message and we will reply as soon as possible. Include your course name, the email you use to log in, and a short description of what you need help with.

Call us

Prefer to speak with someone? Call during support hours for quick help with enrollments, access issues, and billing questions.

Support hours

Our team is available during the hours below. If you contact us outside these times, leave a message and we will get back to you on the next business day.

FAQs

How fast will you reply?

We reply within 1 business day for most messages. If you contact us on a weekend or holiday, we will reply on the next business day.

I have a billing question. Who should I contact?

Send us your billing question and include the email you used at checkout plus any receipt or invoice number you have. We will help you confirm charges, update details, or fix payment issues.

Do you offer technical support for login and course access?

Yes. Tell us what device and browser you are using, what you expected to happen, and what you see instead. If there is an error message, paste the exact text so we can fix it faster.

What is your refund policy?

Refunds depend on the product you purchased and the time since purchase. Contact us with your order details and we will confirm whether your purchase qualifies and what the next steps are.

Do you accept partnership or collaboration requests?

Yes. Share your organization name, website, audience, and the type of partnership you have in mind. We will review and reply if there is a fit.

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